Privacy Policy

Ember is committed to protecting the privacy of our users. As a company based in the United States, we adhere strictly to U.S. privacy laws and regulations, which are designed to safeguard personal information. This Privacy Policy explains how we collect, use, and share information in connection with our website, our proprietary software as a service (SaaS) platform, and your interactions with us.

Description of Users and Acceptance of Terms

This Privacy Policy applies to:

Visitors to our Website, who view only publicly-available content
Customers who have signed up to access and use our App
Customer's employees and contractors authorized to access and use our App

By visiting our Website, you are agreeing to the terms of this Privacy Policy and the Terms of Service.

Personal Data We Collect

This chart details the categories of Personal Data that we collect:

Category of Personal Data

Examples of Personal Data We Collect

Categories of Third Parties With Whom We Share this Personal Data

Profile or Contact Data

First and last name
Email

Service Providers
Analytics Partners
Parties You Authorize, Access or Authenticate

Payment Data

Financial account information
Payment card type
Last 4 digits of payment card
Billing address, phone number, and email

Service Providers

Device/IP Data

IP address
Device ID
Type of device/operating system/browser used to access the Services
Other applications that utilize the microphone function

Analytics Partners
Parties You Authorize,
Access or Authenticate

Web Analytics

Web page interactions
Referring webpage/source through which you accessed the Services

Analytics Partners
Parties You Authorize,
Access or Authenticate

Geolocation Data

IP-address-based location information

Analytics Partners
Parties You Authorize,
Access or Authenticate

Other Identifying Information that You Voluntarily Choose to Provide

Identifying information in emails, letters, texts, or other communication you send us
Any other identifying information you authorize Ember to access or elect to share with Ember

Service Providers
Parties You Authorize, Access or Authenticate

How We Use and Share the Information

To provide and improve the Website and App
To communicate with you about our products and services
To monitor, analyze, and improve our Website and App
To fulfill your requests and process transactions
To protect the safety and security of our Website, App, and users
To comply with legal obligations and enforce our agreements
To share with third-party service providers who assist us in operating our business

We take reasonable measures to ensure that any party receiving personal information from us protects that information and uses it only for the purposes outlined in this Privacy Policy.

Accessing and Modifying Information and Communication Preferences

Update Information: You may correct, update, or delete your personal information by contacting us. Some information can be updated directly in your App account.

Cookie Management: Most browsers allow you to remove or reject cookies. Visit www.allaboutcookies.org for more information on managing cookies.

How We Protect the Information

We take commercially reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no Internet transmission is 100% secure, and we cannot guarantee the security of your information.

External Sites

Our Website and App may contain links to external third-party websites. We are not responsible for the privacy practices or content of these External Sites. Please check the applicable third-party privacy policy when visiting any External Sites.

Children

We do not knowingly collect personal information from children under the age of 18. If you are under 18, please do not provide any personal information to us. If you believe a child under 18 has provided personal information to us, please contact us to have it removed.

Important Notice to Non-U.S. Residents

Our Website and App are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to, processed, and used in the United States. By using our Website or App, you consent to this transfer and processing of your personal information.

Changes to This Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be posted on the Website and App. Your continued use of our Website or App after we make changes indicates your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or to report a privacy issue, please contact us:

Email: support@embercopilot.ai