About
Behind every healthcare interaction lies a mountain of administrative complexity, from contracting to revenue cycle management, that directly affects care, cost, and outcomes.
At Ember AI, we use intelligent automation to untangle the web of rules and regulations that govern healthcare payments, so providers can stop thinking about rules and restrictions and focus on what matters most: giving their patients the best possible care.
The Mission
Healthcare billing processes are broken. Rules for prior authorization are change constantly, keeping billing teams up at night.
Not only is it stressful and frustrating; it’s having a direct impact on patient care delivery and clinical outcomes. 73% of U.S. adults say that delays and denials by insurers are a “major problem,” and 95% of physicians say that arduous prior authorization processes contribute to burnout.
At Ember AI, we believe the healthcare experience should be different.
The Solution
Ember’s AI-powered platform prevents coverage denials before they happen. Ember AI continuously tracks the latest payment policies and payor behavior patterns that can make the difference between approval and denial.
Built for rapid deployment, Ember AI can be up and running in a matter of days. There’s no lengthy integration process, and no need for a team of consultants. Providers start seeing value right away, and even more over time, as Ember AI learns and adapts.
The Founders
Previously a Google product manager focused on healthcare AI, Charlene collaborated with Elevance Health to develop remote patient monitoring solutions and led the launch of sleep-sensing technology at Google, improving the sleep quality of millions of users. Her research has been featured in Radiology and NEJM Catalyst. She holds a degree in Applied Mathematics, Computer Science, and Economics from Brown University.
Previously, Warren conducted explainable AI research at MIT CSAIL and medical AI research with NVIDIA in collaboration with hospitals in Taiwan. He holds a BS in EECS/Physics and MEng in EECS from MIT, and was a gold medalist at the 50th International Physics Olympiad.
Built by AI research engineers and revenue-cycle experts
Our team has pushed the frontier of AI, shipped systems that serve hundreds of millions of users, and run revenue operations at the institutions that define healthcare. The same rigor, now automating your revenue cycle.
The Company
Backed by leading investors, including Y Combinator and Nexus Venture Partners, Ember AI is headquartered in Burlingame in the San Francisco Bay Area.
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