Medical Payer Portal Directory
National / Multistate Payers
Availity Essentials (Multi-payer Clearinghouse)
Phone: 800-282-4548
Hour: M-F 8 AM-8 PM ET
Access Portal →Clover Health
Phone: 800-836-6890
Hours: 8 AM-8 PM, 7 days/week (local time)
States: GA, NJ, PA, SC, TX
Access Portal →HCSC (BCBS IL · TX · NM · OK · MT)
Phone: 800-972-8088 (IL example)
Hour: M-F 8 AM-6 PM
Access Portal →Humana
Phone: 800-448-6262 (Commercial) / 800-457-4708 (Medicare)<br>Hour: M-F 8 AM-8 PM
Access Portal →Blue Cross & Blue Shield Companies
(use the plan matching the three-letter member-ID prefix) ( Blue Cross Blue Shield Association )
Government & Military Payers
Medicaid Programs
AHCCCS
State: Arizona
Phone: Provider enrollment 602‑417‑7670 (option 5); out‑of‑state 800‑523‑0231
Hour: Not specified
Access Portal →Alabama Medicaid
State: Alabama
Phone: Provider Assistance Center 800‑688‑7989; provider enrollment 888‑223‑3630
Hour: Not specified
Access Portal →Apple Health
State: Washington
Phone: Medical customer service 800‑562‑3022
Hour: Not specified
Access Portal →Arkansas Medicaid
State: Arkansas
Phone: Provider Assistance Center 800‑457‑4454
Hour: Not specified
Access Portal →Cardinal Care
State: Virginia
Phone: Department of Medical Assistance Services enrollment information 855‑242‑8282
Hour: Not specified
Access Portal →DC Medicaid
State: District of Columbia
Phone: Office of Health Care Finance 202‑442‑5955
Hour: Not specified
Access Portal →DenaliCare (Alaska Medicaid)
State: Alaska
Phone: Conduent help desk 800‑770‑5650
Hour: 8 AM - 5 PM Mon‑Fri
Access Portal →Diamond State Health Plan
State: Delaware
Phone: Provider Services 800‑999‑3371
Hour: Not specified
Access Portal →Florida Medicaid (Statewide Medicaid Managed Care)
State: Florida
Phone: Medicaid helpline 877‑254‑1055
Hour: 8 AM - 5 PM Mon‑Fri
Access Portal →ForwardHealth
State: Wisconsin
Phone: Member and provider services 800‑362‑3002
Hour: Not specified
Access Portal →Georgia Medicaid
State: Georgia
Phone: Department of Community Health provider helpline 800‑766‑4456
Hour: Not specified
Access Portal →Green Mountain Care
State: Vermont
Phone: Provider Services 800‑925‑1706; provider enrollment 802‑433‑4199 (fax)
Hour: 8 AM - 5 PM Mon‑Fri
Access Portal →HealthChoice Illinois
State: Illinois
Phone: Provider participation/eligibility help line 877‑782‑5565
Hour: Not specified
Access Portal →Health First Colorado
State: Colorado
Phone: Member Contact Center (providers call here for general help) 800‑221‑3943
Hour: Varies
Access Portal →Healthy Connections (South Carolina Medicaid)
State: South Carolina
Phone: Provider Service Center 888‑289‑0709
Hour: Not specified
Access Portal →Healthy Louisiana (Medicaid)
State: Louisiana
Phone: Apply/enrollment help 888‑342‑6207
Hour: Not specified
Access Portal →Hoosier Healthwise / Indiana Medicaid
State: Indiana
Phone: Division of Family Resources customer service 800‑403‑0864
Hour: Not specified
Access Portal →HUSKY Health
State: Connecticut
Phone: Provider engagement services 800‑440‑5071
Hour: Not specified
Access Portal →Idaho Medicaid Health Plan
State: Idaho
Phone: Medicaid Automated Customer Service 866‑686‑4272
Hour: Not specified
Access Portal →Iowa Medicaid (IA Health Link)
State: Iowa
Phone: General information/help 800‑972‑2017
Hour: Not specified
Access Portal →KanCare / Kansas Medical Assistance
State: Kansas
Phone: Customer service 833‑765‑2003
Hour: Not specified
Access Portal →Kentucky Medicaid
State: Kentucky
Phone: Cabinet for Health & Family Services general information 800‑372‑2973
Hour: Not specified
Access Portal →MaineCare
State: Maine
Phone: Department of Health & Human Services inquiry line 207‑287‑3707
Hour: Not specified
Access Portal →Maryland Medical Assistance
State: Maryland
Phone: Provider Relations (billing, claims etc.) 410‑767‑5503
Hour: Not specified
Access Portal →MassHealth
State: Massachusetts
Phone: Executive Office of Health & Human Services 617‑573‑1600
Hour: Not specified
Access Portal →Medi‑Cal
State: California
Phone: Provider telephone service center 800‑541‑5555
Hour: Not specified
Access Portal →Med‑QUEST
State: Hawaii
Phone: Med‑QUEST customer service (provider support) 800‑316‑8005 (neighbor islands) / 524‑3370 (Oʻahu)
Hour: Not specified
Access Portal →Michigan Medicaid
State: Michigan
Phone: Provider Support help desk 800‑292‑2550
Hour: 8 AM - 5 PM Mon‑Fri
Access Portal →Minnesota Medical Assistance
State: Minnesota
Phone: MHCP enrolled provider line 800‑366‑5411
Hour: Not specified
Access Portal →MississippiCAN / Mississippi Medicaid
State: Mississippi
Phone: Division of Medicaid toll‑free number 800‑421‑2408
Hour: Not specified
Access Portal →MO HealthNet
State: Missouri
Phone: MO HealthNet Service Center 855‑373‑4636
Hour: Not specified
Access Portal →Montana Medicaid
State: Montana
Phone: DPHHS healthcare programs help line 800‑362‑8312
Hour: Not specified
Access Portal →NC Medicaid
State: North Carolina
Phone: Provider information (claims & billing) 800‑688‑6696
Hour: Not specified
Access Portal →Nebraska Medical Assistance
State: Nebraska
Phone: Provider information line 844‑374‑5022
Hour: Not specified
Access Portal →Nevada Medicaid
State: Nevada
Phone: General inquiries 775‑684‑4000
Hour: Not specified
Access Portal →New York State Medicaid
State: New York
Phone: Provider billing assistance 800‑343‑9000
Hour: Not specified
Access Portal →NH Medicaid
State: New Hampshire
Phone: Medicaid Provider Service Center 866‑291‑1674
Hour: Not specified
Access Portal →NJ FamilyCare (Medicaid)
State: New Jersey
Phone: Provider services at Molina Medicaid Solutions 800‑776‑6334
Hour: Not specified
Access Portal →North Dakota Medicaid
State: North Dakota
Phone: Medical Services Division 800‑755‑2604
Hour: Not specified
Access Portal →Ohio Medicaid / MyCare Ohio
State: Ohio
Phone: Provider assistance 800‑686‑1516
Hour: Not specified
Access Portal →Oregon Health Plan
State: Oregon
Phone: Provider assistance 800‑336‑6016
Hour: Not specified
Access Portal →Pennsylvania Medical Assistance
State: Pennsylvania
Phone: Provider Assistance Center 800‑248‑2152
Hour: Not specified
Access Portal →RI Medical Assistance Program
State: Rhode Island
Phone: Coverage questions 855‑840‑4774
Hour: Not specified
Access Portal →SoonerCare
State: Oklahoma
Phone: Provider enrollment 800‑522‑0114
Hour: Not specified
Access Portal →South Dakota Medicaid
State: South Dakota
Phone: Medicaid helpline 800‑227‑3020
Hour: Not specified
Access Portal →STAR + PLUS (Texas Medicaid)
State: Texas
Phone: TMHP Contact Center (providers) 800‑925‑9126
Hour: 7 AM - 7 PM CT
Access Portal →TennCare
State: Tennessee
Phone: TennCare Provider Services 800‑852‑2683
Hour: Not specified
Access Portal →Turquoise Care (New Mexico Medicaid)
State: New Mexico
Phone: Medical Assistance Division help desk 888‑997‑2583
Hour: Not specified
Access Portal →West Virginia Medicaid
State: West Virginia
Phone: Customer service hotline 877‑716‑1212
Hour: Not specified
Access Portal →Frequently Asked Questions
What is a medical payer portal?
A payer portal is an insurance company's website where providers check eligibility and benefits, submit claims and prior authorizations, verify claim status, and download remittances. Each payer runs its own portal with separate logins and workflows.
How do I find a payer's provider phone number and call center hours?
Use the search box at the top of this directory to filter by payer name or state. Each entry lists the payer's provider services phone number, call center hours, and a direct link to its portal login.
Which payers are included in this directory?
The directory covers major national and regional payers, including Anthem Blue Cross Blue Shield plans across states, other BCBS affiliates, and additional commercial payers. It is updated and maintained by Ember.
Can AI handle payer portal work automatically?
Yes. Ember’s AI agents log into payer portals directly to verify benefits, check claim status, and submit prior authorizations end-to-end, so staff stop swivel-chairing between dozens of portal logins and hold queues.