AI revenue integrity for dermatology practices

Biologics denials and Mohs coding errors are recoverable. Most never get worked.

High-cost injectable auth failures, Mohs surgery modifier complexity, and pathology bundling disputes cost dermatology practices more recoverable revenue than almost any other specialty. Ember catches them all.

57%denial rate reduction
100%encounters reviewed
3 daysto first results

Trusted by specialty groups and health systems

Ozark OrthopaedicsFinancial District Foot & Ankle CenterPeninsula Gastroenterology Medical GroupMVPQuantum RadiologyMoami Hand Center

Where dermatology revenue leaks

The denial patterns Ember was built for

Dermatology practices face a concentrated set of high-value, high-denial claim types. Biologics auth alone can represent millions in at-risk revenue. Ember closes the gap.

01 · Biologics prior auth

Auth failures on Dupixent, Skyrizi, Tremfya, and other high-cost injectables.

Payers apply strict step therapy criteria to biologics and update policies frequently. Incomplete documentation or stale auth are the leading causes of denial. Ember monitors payer policy in real time, tracks every active auth, and flags documentation gaps before the claim submits.

J0222 · J3357 · J3490

02 · Mohs surgery coding

Modifier errors and stage-count disputes on multi-stage Mohs procedures.

Mohs claims require precise stage-by-stage documentation, correct modifier application, and separation from pathology billing. Errors in any of these create denials or underpayments that manual review rarely catches. Ember validates every stage code, modifier, and pathology split before submission.

17311 · 17312 · 17313 · 17314

03 · Pathology bundling

Improper bundling of dermatopathology with surgical procedure codes.

Payers routinely bundle pathology charges with the surgical procedure, underpaying or denying the pathology component entirely. Ember identifies bundling denials by CARC code, retrieves the relevant contract terms, and drafts appeals referencing the unbundling rules.

88305 · 88302 · 88307

Three engines.
One source of truth.

Ember connects clinical documentation, payer policy, and contract terms into a single intelligence layer that sits on top of your EHR. Built for the biologics and procedure complexity dermatology billing requires.

01 · Foundation

Data Engine

Bridges the clinical and the financial. Unifies documentation, coding decisions, payer policy, and contracts across every encounter and provider.

L. Alvarez

Encounter #D-58217

Unified
Documentation
Mohs — left cheek, 2 stages
Coding
1731117312C44.31959
Payer policy
Aetna · Mohs surgery
Contract
Rate §2.7

02 · Audit

Coding Engine

Reviews 100% of encounters against national standards, payer-specific policies, your internal guidelines, and your payer contracts. Every flag carries a rule citation.

Audit#D-58217
17311Mohs stage 1
Pass
88305Path bundled with surgery
Flag

Unbundle 88305 — append modifier 59

CMS NCCI PTP · confidence 0.96

03 · Recovery

Appeal Engine

Reads CARC and RARC codes, identifies the applicable LCD/NCD policy and contract terms, drafts the appeal letter, packages documentation, and tracks every claim to adjudication.

Re: Claim #D-58217 · Denial CO-97

The denied dermatopathology is separately reimbursable per CMS NCCI unbundling rules and contract §2.7

Denial received
Appeal drafted
Submitted · in review
Adjudication pending

Audit upstream.
Appeal downstream.

Two workflows do most of the work for dermatology practices. The first prevents denials before they happen. The second recovers the ones that slip through.

Pre-bill audit

Catch the biologics issue before the claim leaves.

Ember reviews every encounter against coding standards, payer biologics policy, and your contracts. Auth gaps, Mohs stage documentation, and pathology splits are flagged before submission.

  • 1

    Ingest the encounter

    Pulls clinical notes, procedure codes, and modifiers from your EHR and practice management system.

  • 2

    Validate against rules

    Checks biologics step therapy documentation, Mohs stage counts, pathology bundling rules, and modifier application against payer policy and your contracts.

  • 3

    Recommend with citation

    Returns the suggested correction tied to the exact payer policy, LCD/NCD reference, or contract term.

  • 4

    Educate the provider

    Coding patterns drive provider-level coaching, so biologics documentation and Mohs coding accuracy improve over time.

Encounter review#D-58217
17311Mohs stage 1
Pass
17312Mohs stage 2
Pass
88305Path bundled with surgery
Flag

Unbundle 88305 — append modifier 59

CMS NCCI PTP · confidence 0.97

+23%

Clean-claim rate

100%

Encounters reviewed

+5%

Net collection rate

Automated appeals

Pull. Review. Push.

When a denial occurs, Ember identifies the root cause, retrieves clinical and prior-treatment records, references payer policy and contract terms, drafts the appeal, and tracks it through adjudication.

Pull12
CO-197

Auth not on file

CO-16

Missing modifier

Review7
CO-97

Pathology bundled

Push9
CO-50

Step therapy

Learn
PAID

Biologics appeal

-57%

Denial rate

-45%

Cost to collect

+9.3%

Net revenue per appt

The full revenue cycle

From eligibility to adjudication. Covered.

Audit and appeals are the workhorses, but Ember protects dermatology revenue at every stage of the cycle.

Eligibility Verification

Confirms active coverage and biologics benefit structure before the visit, and flags formulary gaps before they become billing problems.

Prior Authorization

Checks auth requirements in real time for biologics, generates step therapy documentation, and submits to payer portals automatically.

AI Medical Coding

Reviews 100% of encounters, biologics codes, Mohs stages, and pathology charges, against national standards and payer rules before claims submit.

Pre-bill Audit

Predicts and prevents denials before claims go out, catching step therapy gaps, Mohs modifier errors, and pathology bundling before they generate write-offs.

Denial Management

Full appeal lifecycle for every denial type, auth failure, step therapy, bundling dispute, and modifier edit, tracked to adjudication.

Underpayment Recovery

Parses contracts to model what each biologics claim should pay, then surfaces line-item underpayments at scale.

Recoverable dermatology revenue, captured

-57%

denial rate

-45%

cost to collect

100%

encounters audited

3 days

to first results

Based on Ember AI benchmarks across customer practices. Results vary by payer mix and specialty.

Frequently asked questions

Everything you need to know about how Ember fits into your revenue cycle.

Yes. Ember AI connects seamlessly with all major EHRs and PMS platforms, including Epic, Oracle Cerner, athenahealth, and eClinicalWorks, as well as payer portals. Our standards-based integrations automate prior authorization, eligibility verification, and claims submission, allowing you to preserve existing infrastructure while modernizing the revenue cycle.
Ember AI deployments are measured in weeks, not months. Most organizations complete pilot launch in under 30 days and scale enterprise-wide within a quarter. We provide a structured onboarding playbook, technical support, and change-management guidance so your teams achieve measurable ROI rapidly with minimal IT lift.
Yes. Ember AI is fully HIPAA and SOC 2 Type II compliant and signs Business Associate Agreements (BAAs) with all covered entities. Protected Health Information (PHI) is encrypted in transit and at rest, supported by role-based access controls, detailed audit logging, and continuous monitoring. Your organization retains complete ownership and control of its data.
Health systems, MSOs, and health plans using Ember AI typically achieve:

- 50-75% reduction in FTE hours
- Faster cash acceleration
- Prevent 55%+ of denials

We provide ROI benchmarks and dashboards so you can track outcomes from day one.
Yes. Ember's coding and scrubbing logic is specialty-aware, it understands lesion excision and destruction, Mohs surgery, biopsy and pathology linkage, and modifier rules, and validates documentation against payer medical-necessity criteria before submission.
Ember confirms there is a separate, documented E/M service before applying modifier 25 on a same-day procedure, capturing legitimately distinct visits while protecting your practice from the modifier-25 takebacks dermatology is frequently audited for.
Yes. Ember reconciles excision and destruction codes with benign vs. malignant pathology, lesion size, location, and count, so coding matches the path report and size documentation instead of triggering denials or audits.
Yes. Ember checks eligibility, identifies which biologics and procedures require pre-auth and step therapy, gathers the needed documentation from your EHR, and submits through payer portals, reducing the delays and missing-auth denials that hit high-cost biologic therapy.
Ember connects to your existing EHR/PMS and payer systems with standards-based integrations, no rip-and-replace. Most teams pilot in days and see measurable ROI before scaling across service lines.

See what your dermatology practice is leaving on the table

Bring us 30 days of denial data. We'll show you where the revenue is and exactly how Ember would recover it.