CASE STUDIES
Fixing E/M Coding Errors Fast: Dawson Ballard's Playbook for Smarter Audits
Dawson Ballard
20 min 21 sec
November 5, 2025
How do you teach clinicians to code accurately without drowning in rules?
Join Charlene Wang (Ember AI) and Dawson Ballard (Rush University Medical Center) to dive into more details on making E/M audits actionable.
- The #1 training tactic that improves coding accuracy
- How to handle gray areas
- Teaching teams to navigate CPT vs. Medicare rules efficiently
- Best practices for ICD-10 and CPT annual rollouts
- How to integrate autonomous coding tools safely
If you care about E/M reliability, audit strategy, and coder-clinician collaboration—this episode is for you.
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About the GUEst
Dawson Ballard
Dawson Ballard Jr. is a veteran medical coding expert, auditor, and educator with over 20 years of experience in revenue cycle management. He currently serves as a Coding Auditor and Educator for Physician Revenue Cycle at Rush University Medical Center and is the 2025–2026 President of the Kansas Health Information Management Association (KHIMA).
