ASCENT 2026 Annual Education Conference

Every ENT practice suspects it is leaving money on the table. Few can say where, yet the reason is generally structural. The claims you catch are denials, which show up on a report and get worked. The ones you miss are undercharges, paid quietly at less than the chart supported. There is no reason code for the money you never billed, so nothing flags it and nobody works it.

Over the past year, Ember AI reviewed roughly 800,000 ENT charts. This session puts what that review found on screen, one pattern at a time, with real codes: bilateral cerumen removal billed on one line, services documented and never charged, incident-to attestation on APP-rendered visits, and the specific diagnosis lost to the vague one.

Charlene Wang, CEO and co-founder of Ember AI, presents the findings in plain terms and is straight about where the tool helps and where human judgment still has to make the call. It is a product theater session, and it is built to be useful whether or not you ever buy anything. It closes with a live teardown of one ENT encounter worked in front of the room, and a short checklist you can run against your own charts this quarter, with the team and the EHR you already have.