Prevent DME and HME Denials Before Claims Submit

Ember reviews CMN status, rental and purchase billing, HCPCS specificity, payer coverage requirements, and prior authorization before equipment claims submit.

Ember revenue integrity dashboard

Trusted by specialty groups and health systems

Why DME and HME claims get denied

Equipment reimbursement depends on current documentation, precise item coding, and payer-specific coverage rules.

CMN documentation and renewals
Missing, incomplete, or expired certificates can interrupt reimbursement for ongoing equipment needs.
Rental vs. purchase reimbursement
Billing pathways change by item, payer, and prior payment history, creating recurring reimbursement errors.
HCPCS coding specificity
Equipment, accessories, supplies, and modifiers must be reported at the specificity each payer requires.
Payer-specific LCD requirements
Coverage depends on documentation that supports each payer's medical necessity and coverage requirements.

Where DME and HME revenue leaks

Top DME and HME denials Ember resolves

Ember addresses recurring CMN, medical necessity, and authorization issues across equipment claims.

01 · Invalid or expired CMN

Claims deny when required CMN documentation is missing, incomplete, or out of date.

Ember helps teams identify documentation requirements and renewal timing before an expired certificate interrupts payment.

CMN documentation · Renewals

02 · Medical necessity

Coverage fails when the record does not support payer-specific criteria.

Ember reviews the item, diagnosis, supporting documentation, and applicable coverage requirements before submission.

LCD requirements · HCPCS specificity

03 · Prior authorization

Equipment claims deny when authorization is missing or does not match the billed item.

Ember helps teams identify prior authorization requirements and align the approved equipment with the submitted claim.

Authorization · Rental vs. purchase

The full revenue cycle

From eligibility to adjudication. Covered.

Ember protects DME and HME revenue from coverage verification through final payment.

CMN Tracking

Tracks required certificates, documentation status, and renewal timing before submission.

Prior Authorization

Identifies payer authorization requirements before equipment delivery and billing.

HCPCS Validation

Checks code specificity, modifiers, and item details against the claim.

Pre-bill Audit

Reviews rental or purchase status, coverage documentation, and payer requirements.

Denial Management

Organizes claim and documentation context for CMN, medical necessity, and authorization denials.

Underpayment Recovery

Surfaces payment variance across rental periods, purchases, equipment, and supplies.

Equipment revenue, reviewed from documentation to payment

100%

claims reviewed

7 days

to first results

HIPAA

compliant workflows

Based on Ember AI benchmarks across customer practices. Results vary by payer mix and specialty.

Frequently asked questions

Everything you need to know about how Ember fits into your revenue cycle.

Yes. Ember AI connects seamlessly with all major EHRs and PMS platforms, including Epic, Oracle Cerner, athenahealth, and eClinicalWorks, as well as payer portals. Our standards-based integrations automate prior authorization, eligibility verification, and claims submission, allowing you to preserve existing infrastructure while modernizing the revenue cycle.

See where DME and HME revenue is being lost

Bring us 30 days of denial data. We'll show you where the revenue is and how Ember would help recover it.